We have become a leading online surf and bodyboard store in Spain, with one of the widest catalogs. And as our success is based on your satisfaction, here are the 11 commandments that guide our daily work:
First and foremost, we are passionate about surf, bodyboard, and skate. We are constantly testing the latest innovations and seeking every opportunity to spend more time in the water.
Our experience allows us to understand your needs and recommend the most suitable gear for you to enjoy to the fullest.
Additionally, we share our knowledge on our blog and social media, where you'll find educational articles and videos to help you understand every detail of the surf, bodyboard, and skate world.
Explore, learn, and improve your experience in the water with us!
In our store, transparency is a fundamental pillar. Product availability is updated in real-time, ensuring you always find accurate and reliable information. Our system automatically manages stock: if only one unit is left and you decide to buy it, the product will immediately be marked as "Sold Out," avoiding any confusion.
What you see on our website is exactly what we have physically in stock. We don’t sell out-of-stock products like other stores that list items they don’t have. We know how frustrating it is to buy something and later find out it's not available, so we make sure everything we offer is ready to ship.
Also, if you try to purchase more units than we have available, we’ll notify you immediately.
This ensures a clear, accurate, and surprise-free shopping experience. We work hard to make your purchase simple, without unmet expectations because everything you see in our store is truly in stock.
We have two daily pickups with GLS, UPS, and Spring, ensuring all orders placed before 4:30 p.m. are shipped the same day.
For deliveries within Spain, your package can arrive in 24 hours, meaning the day after shipping. We also have specialized transport services for shipping large products, like surfboards, ensuring they arrive in the best condition throughout Europe.
GLS and Spring will notify you by email the day before delivery. If you're not home, the driver will leave a note with the destination agency's details so you can reschedule the delivery or pick up your order at a convenient point.
If you notice any delay with your shipment, contact us and we’ll do everything we can to solve the problem quickly.
It may seem like a small detail, but it’s not. Proper packaging is key to ensuring your products arrive in perfect condition.
That’s why we use custom boxes for each type of product: bodyboards, pre-shapes, and surfboards. Additionally, smaller products are carefully packaged to prevent movement within the box, ensuring their protection during shipping.
Your order deserves to arrive in the best condition, and we make sure it does.
All the ratings you see on our website, both about our products and service, come from real customers who have bought from our store.
Thanks to their comments, you can learn about their experiences and make purchasing decisions with more confidence.
To guarantee the authenticity of the reviews, we work with Opiniones contrastadas, a trusted third party that collects and certifies each review. If you place an order, you will receive an invitation to rate both the service and the products you purchased.
We also invite all our customers to share their opinions on Google, Facebook, and Trustpilot.
Positive comments motivate our team, and constructive criticism helps us keep improving. Thanks for sharing your experience!
We keep you informed at each stage of your order via email. Additionally, if you choose GLS, DACHSER, Correos, UPS, or Spring shipping, you will receive a tracking link to check the status of your package at all times. This link will also include the phone number of the destination agency, in case you need to coordinate the delivery or know the approximate arrival time.
We know how important it is to receive your order on time so you don't miss a wave. If any problem or delay arises, contact us. We don’t have a magic wand, but we’ll do everything possible to speed up delivery so you can enjoy your gear as soon as possible. 🏄♂️🌊
We are not only here to help you choose the best product, but also to resolve any issues that may arise, whether it’s with delivery or a product guarantee.
Thanks to our close relationship with suppliers and our purchase volume, we handle warranty requests quickly and efficiently, ensuring the best solution for you in the shortest possible time.
We would love to welcome you to our facilities, where we have a showroom so you can see a selection of our products up close, talk to our team, and place your orders from a computer that we provide for you.
We are located in Gelves, Sevilla. Click here to see how to get here and visit us whenever you like. We look forward to seeing you!
In addition to traditional payment methods like credit card, PayPal, and bank transfer, we offer two innovative options for your convenience:
✅ Installment payments with no interest: Split your purchase into 3, 6, or 12 installments with immediate approval.
✅ Surf first, pay later: Receive your order and pay 7 days after shipping, so you can make sure everything is perfect before completing the payment.
Click here to see all our payment options in detail.
Our goal is to always offer you the best prices.
If you find the same product cheaper at another online store (including shipping costs), contact us, and we will do everything possible to match or beat the offer. 🚀💰
Your security is our priority. Whenever you browse our website, you will see a lock in your browser’s address bar and a URL that starts with https—where the "S" stands for Security. This indicates that we use an SSL security certificate, which encrypts your information to protect it from unauthorized access.
✅ Credit card payment: It is processed directly through Ibercaja's payment platform, using one of the most secure TPVs, without your data passing through our servers.
✅ PayPal payment: You complete the transaction directly from the PayPal platform, the leader in online payments, with all its security and buyer protection guarantees.
Shop with complete confidence, we take care of your security! 🔐🚀
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